PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Ozark Nut Roasters. The collective work includes works that are licensed to Ozark Candies and Nuts. Copyright 2003, Ozark Candies and Nuts ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Ozark Nut Roasters or purchasing Ozark Nut Roasters products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Ozark Nut Roasters or to purchase Ozark Nut Roasters products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by Ozark Nut Roasters. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Ozark Nut Roasters used in the site are trademarks or registered trademarks of Ozark Nut Roasters.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ozark Nut Roasters disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ozark Nut Roasters does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ozark Nut Roasters does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Ozark Nut Roasters shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ozark Nut Roasters has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that an Ozark Nut Roasters product is mistakenly listed at an incorrect price, Ozark Nut Roasters reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ozark Nut Roasters reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Ozark Nut Roasters shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ozark Nut Roasters without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Ozark Nut Roasters may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Ozark Nut Roasters.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Ozark Nut Roasters products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Ozark Nut Roasters products) must be commenced within one (1) year after the claim or cause of action arises. Ozark Nut Roasters’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Ozark Candies and Nuts may assign its rights and duties under this Agreement to any party at any time without notice to you.
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Ozark Nut Roasters or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Ozark Candies and Nuts does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Ozark Candies and Nuts is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However,Ozark Nut Roasters reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Ozark Candies and Nuts in its sole discretion.
You agree to indemnify, defend, and hold harmless Ozark Nut Roasters, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Ozark Nut Roasters may link to sites operated by third parties. However, even if the third party is affiliated with Ozark Nut Roasters, Ozark Nut Roasters has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ozark Nut Roasters. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Ozark Nut Roasters seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
We ship orders via FedEx. During warmer months, heat-sensitive treats get a little extra TLC. Chocolate orders are packed with insulated thermal liners and frozen gel packs to help keep everything cool and delicious on the journey to your door.
Most orders are processed within 24 hours and are shipped within 2 to 3 business days. Once your order is shipped, you will receive a confirmation email with tracking information. During the cooler months, we ship Monday through Thursday. When temperatures rise, we typically ship Monday through Thursday to help heat-sensitive orders arrive safely.
Most FedEx packages arrive within two business days. Depending on what day of the week the order is placed, it could arrive anywhere between 3-7 days from time of order.
Ordering chocolate or another heat-sensitive treat? We’ll take a little extra care with the timing. If your order requires ice packs, we’ll calculate the transit time from our Arkansas facility and choose a ship date that allows your package to arrive in the same business week. This helps prevent your treats from spending the weekend in a warm carrier facility.
For example, a summer order headed to California may need several days in transit, so we would only ship it on Monday. If that order is placed on Tuesday or later, we’ll keep it safely with us and ship it the following Monday.
It may mean a few extra days before your order heads your way, but it helps give your treats the coolest trip possible!
All of our orders ship from our warehouse in Arkansas. Arkansas knows a thing or two about heat, so we take warm-weather shipping seriously! Heat-sensitive orders are carefully packed with insulated thermal liners and frozen gel packs, creating a little travel cooler for your chocolates and other temperature-sensitive treats.
We also adjust shipping days based on your destination to help your order arrive before the weekend. It may mean a few extra days before your order heads your way, but it helps give your treats the coolest trip possible!
Despite our best efforts, Mother Nature occasionally gets the upper hand. If your chocolate arrives melted, please contact us as soon as possible after delivery. We’ll be happy to help make it right.
A little friendly advice: Keep an eye on your tracking information when temperatures are high. The sooner your package can make its way from the doorstep into the air conditioning, the happier your chocolate will be!
If you ordered later in the week, your treats may be hanging out with us for an extra day or two, especially during warm weather. We carefully time heat-sensitive shipments so they stay moving and avoid spending a weekend in a warm carrier facility.
It may mean a short wait before your order leaves our facility, but it gives your goodies a much cooler trip to your door.
Unfortunately, we’re unable to ship to P.O. Boxes or APO/FPO addresses at this time. Please provide a physical street address when placing your order.
To physical addresses in the lower 48 states in the United States of America.
Good news – you have plenty of time to enjoy them! When kept sealed and stored properly at room temperature, our chocolate products will stay fresh for over 12 months, and our non-chocolate items will stay fresh for 12 months. (Seasonal items may have a shorter Shelf Life).
For the best flavor and texture, always keep products tightly sealed and stored in a cool, dry place.
Chocolate products may be refrigerated, but we don’t recommend freezing them. Freezing can cause crystallization, which may affect the chocolate’s appearance, texture and flavor.
Non-chocolate items can be frozen. Popping them in the microwave on a cold winter day just might become your new favorite snack!
For best results, keep your treats sealed and stored in a cool, dry place.
Our pecans are grown in orchards throughout the southern United States and shelled in New Mexico before making their way to us. Most of our pecans are grown and shelled at Stahmanns Family Farms in New Mexico. They have been growing pecans for almost 100 years.
Our almonds are grown in sunny California before heading to Arkansas, where we turn them into some of your favorite Ozark Nut Roasters treats.
Cashews prefer a more tropical address! Since they aren’t commercially grown in the United States, ours are sourced from cashew-growing regions including India, Africa, Vietnam and Brazil.
There are plenty of ways to get your Ozark Nut Roasters fix!
You can shop:
Check our Sam’s Club Roadshow schedule to see when we’ll be popping up near you!
Because our products are fresh, edible goods, we’re unable to accept returns on shipped orders. But our goal is simple: we want you to go nuts over every order! If something isn’t quite right, or if there’s an issue with the quality or condition of your order, please contact us within seven days of delivery. Let us know what happened, and we’ll work with you to make it right.
If purchased from a Third Party Retailer, please return product to the place of purchase.
We’d love to help you stock your shelves with something delicious! Visit our Wholesale page and fill out the wholesale interest form to tell us a little about your business. One of our sales representatives will be in touch soon with more information and next steps.
Ozark Nut Roasters has exclusive partnerships for the sale of our branded products on these and other third-party marketplaces. Because of these agreements, wholesale customers may not list or sell Ozark Nut Roasters branded products on these platforms without prior authorization.
If unauthorized listings are identified, the seller will be asked to remove them.
Yes! If your order is headed to someone special, you can include a personalized gift message during checkout. We’ll make sure your message is included with the order, so they know exactly who deserves the credit for sending something delicious.
We do! Our treats make delicious gifts for clients, employees, customers, teachers, teams and just about anyone else who deserves a little something special.
For larger quantities or corporate gifting needs, contact our team and we’ll be happy to help you find an option that works for your group and budget.
Yes. We work with a variety of nuts and other common allergens in our facility. Because products are made and packaged in a facility that handles multiple allergens, cross-contact may be possible.
For the most accurate information, please review the ingredient and allergen statement on the individual product packaging before enjoying. If you have a specific allergen question, please contact us and we’ll be happy to help.
Want to know what’s inside your favorite treat? Ingredient and nutrition information can be found on most individual product pages right here on our website, as well as on the product packaging.
Still have a question about a specific product? Reach out to our team and we’ll be happy to help you find the information you need.
